Within the same working day, between 9:00 AM and 5:00 PM IST. WhatsApp is usually fastest — especially for sizing questions, where a photograph helps.

Yes. Our pieces are made individually rather than in a size run, so we measure to order. Send us the product name and we will come back the same working day with its exact dimensions.

That is one of the things we do most. Tell us who it is for, the occasion and roughly what you would like to spend, and we will suggest two or three pieces. Because every item is one of a kind, it is worth asking early.

Of course. We ship worldwide from Srinagar with tracking. Message us with your country and we will confirm delivery cost and timing before you order, along with anything you should know about local customs charges.